What are your hours?
Monday – Thursday: 6 AM – 10 PM
Friday: 6 AM – 9 PM
Saturday & Sunday: 7:30 AM – 6:30 PM
Where are you located?
225 Yonge Street, at the northeast corner of Yonge & Shuter
Do you have dedicated parking?
We don’t have dedicated parking; however, there are lots of public parking and transit options nearby. We’re just across the street from the Queen St. stop and from the Eaton Centre parking garage. There is also a Green P parking garage at Dundas Square and Victoria St, as well as more parking options on Victoria St.
How many credits does a class or service cost?
What services and offerings do credits cover?
Credits cover all group fitness classes, sauna sessions, Somadome Meditation Pod sessions, and one-on-one consultations with an instructor utilizing an InBody assessment tool. Additional products and services are available for purchase with credit card, including massages, facials, retail, café and bar items.
Note that facial services are currently unavailable due to COVID-19.
Can I use my credits to book classes or services for other people?
Yes, if you have a credit pack, feel free to sign friends up for classes or services using your credits! To do this, book two spots in class, then click the dropdown next to the spot you want to give to a friend. Click “Assign to Guest” and enter your friend’s email address. They’ll receive a link to make sure they’re booked in! Note that only 50% of your credits can be used to book for people other than yourself, and your guest will need to create an account to register. Unlimited Memberships cannot be shared, but you can use the guest credits that come with your membership to book spots for guests or events.
Do credits expire?
Credits expire 6 months after purchase.
If I’m on a monthly membership, can I put my account on hold?
Yes, you can put your account on hold for up to 90 days within one (1) calendar year. If you are facing special circumstances due to COVID-19, please let us know and we can explore your options. You must provide a minimum of six (6) days’ notice to ensure your account is not automatically charged. Please email us at email@example.com to put your account on hold.
Do you offer a student discount?
We don’t offer a student discount; however, we do have a Sweat Equity program that exchanges part-time employment for club credits. If you’re interested in learning more, please send an introduction to firstname.lastname@example.org.
Do you offer corporate rates or private bookings?
Yes, we offer corporate memberships that start with a minimum registration of 10 employees. You can download our corporate wellness brochure on the Tonic House page.
What is HIIT?
HIIT, or High-Intensity Interval Training, is a form of interval training that combines cardiovascular exercise with alternating short periods of intense strength training. At S&T, we use 2 and 3-station training: treadmills, weight & resistance stations, and boxing stations. Explore all of our different HIIT class styles here.
Do I have to book online in advance, or can I just show up?
Booking online is recommended to ensure you secure a spot in class, but walk-ins are welcome, provided there are spots available in the class!
It’s my first visit! What do I need to know?
Welcome! We can’t wait to meet you! Please arrive 30 minutes prior to your first class so we can give you a full tour of the space, get you familiar with the studio(s) you’ll be in, and make sure you’re all set to get your sweat on! All you’ll need to bring is workout clothes, running shoes, and a water bottle, and we’ll do the rest! We also sell everything except shoes in our retail shop, in case you forget something.
What time do I need to show up for class?
If it’s your first visit, please arrive 30 minutes prior to class. If it’s not your first visit, please arrive a minimum of 10 minutes before class to make sure you’re all set for doors to open.
If you are not checked in 5 minutes prior to class start, we may open your spot to guests on the waitlist.
If I arrive late, can I still take a class?
Out of respect and safety for your fellow classmates and instructors, classes start on time. Doors will open 5 minutes prior to your class start time, and will remain open for 2 minutes after the class starts. Once the studio doors close, any other latecomers will not be allowed in. We are firm with this policy because opening the studio door once it’s been closed disturbs the flow of the class, and also puts guests who are stationed next to the door at risk of injury. Classes also begin with an introduction, including proper form and technique, that is required to be successful in the class. If you arrive late for your class, we would be happy to find a spot for you in another class. Your studio time is a gift to yourself – make time for you!
What’s your cancellation policy?
You must cancel class 12 hours in advance or you will lose a credit. For Unlimited Memberships, you will be charged a $15 fee for any late cancellations or no shows. This includes switching time slots under the 12-hour notice time period. You can cancel online, or by calling us. If you have any questions or comments, please feel free to contact us at email@example.com or 647-372-0225.
What’s your refund policy?
We do not allow refunds and do not accept refund requests for price adjustments.
Do you have showers? Do I need to bring my own towel?
We’ve got it all – showers, towel service, toiletries, hair dryers, and other bathroom accessories.
Do I need to bring my own yoga mat, boxing gloves, or cycling shoes?
No, we provide all of those for you at no additional cost. All you have to do is show up and get ready to sweat.
Will I be the only one in the sauna?
Yes. The small sauna is 1 credit to book, and the large sauna costs 2 credits. It’s up to you how much space you want!
What should I wear in the sauna?
You’re welcome to wear whatever you feel most comfortable in. Common attire includes: swimwear, underwear, and athletic wear. Towels are provided.
Is Tonic House always available to use?
For the majority of the time, Tonic House is a lounge and workspace available to Unlimited members only. Tonic House is also a space to host community and private events. These events will be posted outside of Tonic House and on our social channels. To book a private event at Tonic House, please email firstname.lastname@example.org.
Do you accept cash?
No, we are a cashless and mostly paperless facility.
Can I purchase items from nutbar and Tonic Bar even if I don’t work out here?
Absolutely – the more the merrier. Come on in!
Are you hiring?
We are always accepting applications for all positions, even if we don’t currently have open spots. Please send an introduction and a bit about what you’re looking for to email@example.com.